Availability – Health – Backup status – Updates – Certificates – Domain – Security logs, reviewed by a person

Core, plugin & theme updates done by hand and checked after each one. Instant rollback if an update breaks anything.

Encrypted backup before every update + full backup once per week, checked for integrity and stored off-site. Four weekly backups kept.

Malware cleanup included (not one infection in all our years so far).

• One-off technical report after set-up
• Weekly security report

We usually react within minutes. Response guaranteed within 4 h (business hours). Additional time billed at the preferential rate of 75 €/h (VAT 0 %).

Availability – Health – Backup status – Updates – Certificates – Domain – Security logs, reviewed by a person

Core, plugin & theme updates done by hand and checked after each one. Instant rollback if an update breaks anything.

Encrypted backup before every update + full backup once per week, checked for integrity and stored off-site. Four weekly backups kept.

+ full backup once per month. Four weekly and three monthly backups kept. Restore tested every quarter.

Malware cleanup included (not one infection in all our years so far).

Weekly technical, security and SEO report + reports for purchased add-ons

• Image compression
• Clean-up
• Improved server configuration

30 min/month of small edits included. Response guaranteed within 1 h (business hours). Additional time billed at the preferential rate of 75 €/h (VAT 0 %).

Availability – Health – Backup status – Updates – Certificates – Domain – Security logs, reviewed by a person

Core, plugin & theme updates done by hand and checked after each one. Instant rollback if an update breaks anything. Forms & checkout checked after every update.

Twice-daily incremental backups (database + files) for shops & busy sites. Six daily, four weekly and three monthly backups kept. Restore tested monthly.

Malware cleanup included (not one infection in all our years so far).

• Weekly In-depth
  • Technical report
  • Security report
  • SEO report
  • User activity report

additional reports based on purchased add-ons

Quarterly review call

• Advanced image compression
• In-depth clean-up
• Fine tuned server configuration

2 h/month of development or content work included. Response guaranteed within 1 h (business hours). Additional time billed at the preferential rate of 75 €/h (VAT 0 %).